{"id":236161,"date":"2024-08-20T17:04:01","date_gmt":"2024-08-20T15:04:01","guid":{"rendered":"https:\/\/hotelinterlaken.ch\/cgv\/"},"modified":"2024-11-05T10:44:17","modified_gmt":"2024-11-05T09:44:17","slug":"cgv","status":"publish","type":"page","link":"https:\/\/oldsite.hotelinterlaken.ch\/fr\/cgv\/","title":{"rendered":"CGV"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.0&Prime; background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb50px|0|50px|0&Prime; custom_padding_phone=\u00a0\u00bb\u00a0\u00bb transparent_background=\u00a0\u00bboff\u00a0\u00bb padding_mobile=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row padding_mobile=\u00a0\u00bboff\u00a0\u00bb column_padding_mobile=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.0&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; use_border_color=\u00a0\u00bboff\u00a0\u00bb border_color=\u00a0\u00bb#ffffff\u00a0\u00bb border_style=\u00a0\u00bbsolid\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h1>Conditions g\u00e9n\u00e9rales de vente (CGV)<\/h1>\n<h3>1. Domaine d&rsquo;application<\/h3>\n<p><span style=\"font-size: large;\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) r\u00e9gissent les relations juridiques entre l&rsquo;h\u00f4tel Interlaken (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab h\u00f4tel \u00bb) et le client individuel (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab client \u00bb) pour la mise \u00e0 disposition de chambres d&rsquo;h\u00f4tel ainsi que pour toutes les autres prestations et livraisons fournies par l&rsquo;h\u00f4tel.<\/span><\/p>\n<h3>2. Conclusion du contrat<\/h3>\n<p><span style=\"font-size: large;\">Un contrat entre le client et l&rsquo;h\u00f4tel est conclu par l&rsquo;acceptation d&rsquo;une r\u00e9servation par l&rsquo;h\u00f4tel, l&rsquo;acceptation devant \u00eatre faite par \u00e9crit ou sous forme \u00e9lectronique. Une fois la r\u00e9servation confirm\u00e9e par l&rsquo;h\u00f4tel, le contrat est consid\u00e9r\u00e9 comme conclu.<\/span><\/p>\n<h3>3. Preise und Zahlungsbedingungen<\/h3>\n<p><span style=\"font-size: large;\">3.1. Les prix indiqu\u00e9s par l&rsquo;h\u00f4tel s&rsquo;entendent en francs suisses (CHF) par chambre et par nuit, y compris la TVA l\u00e9gale et le petit-d\u00e9jeuner. Tous les prix sont des prix nets ( non commissionnables)<\/span><br \/><span style=\"font-size: large;\">3.2. Sauf accord contraire, les prestations suppl\u00e9mentaires telles que la demi-pension, les frais de parking, etc. ne sont pas comprises dans le prix.<\/span><br \/><span style=\"font-size: large;\">3.3. Pour les prix flexibles, le montant de la facture doit \u00eatre r\u00e9gl\u00e9 directement \u00e0 l&rsquo;h\u00f4tel au plus tard au moment du d\u00e9part.<\/span><br \/><span style=\"font-size: large;\">3.4. Pour les prix non remboursables, le montant total de la facture doit \u00eatre pay\u00e9 au moment de la r\u00e9servation. Aucun remboursement ne sera effectu\u00e9 en cas de modification ou d&rsquo;annulation.<\/span><\/p>\n<h3>4. Arriv\u00e9e et d\u00e9part<\/h3>\n<p><span style=\"font-size: large;\">Le jour de l&rsquo;arriv\u00e9e, la chambre r\u00e9serv\u00e9e est \u00e0 la disposition du client \u00e0 partir de 15h00. Le jour du d\u00e9part, la chambre doit \u00eatre lib\u00e9r\u00e9e au plus tard \u00e0 11h00. En cas de d\u00e9part plus tardif, l&rsquo;h\u00f4tel peut facturer des frais suppl\u00e9mentaires.<\/span><\/p>\n<h3>5. Annulation et non-arriv\u00e9e<\/h3>\n<p><span style=\"font-size: large;\">5.1. Annulation par le client : toute annulation de r\u00e9servation doit \u00eatre effectu\u00e9e par \u00e9crit. Les conditions d&rsquo;annulation suivantes s&rsquo;appliquent, sauf accord \u00e9crit contraire:<\/span><br \/><span style=\"font-size: large;\">5.11. 01. mai au 31. octobre<\/span><br \/><span style=\"font-size: large;\">&#8211; Annulation jusqu&rsquo;\u00e0 5 jours avant la date d&rsquo;arriv\u00e9e : sans frais<\/span><br \/><span style=\"font-size: large;\">&#8211; Annulation apr\u00e8s 5 jours avant la date d&rsquo;arriv\u00e9e : la premi\u00e8re nuit<\/span><br \/><span style=\"font-size: large;\">&#8211; En cas de non-arriv\u00e9e : En cas de non-arriv\u00e9e sans annulation pr\u00e9alable, la premi\u00e8re nuit sera factur\u00e9e au client.<\/span><br \/><span style=\"font-size: large;\">5.12. 01. novembre au 31. avril<\/span><br \/><span style=\"font-size: large;\">&#8211; Annulation jusqu&rsquo;\u00e0 2 jours avant la date d&rsquo;arriv\u00e9e : sans frais<\/span><br \/><span style=\"font-size: large;\">&#8211; Annulation apr\u00e8s 2 jours avant la date d&rsquo;arriv\u00e9e : la premi\u00e8re nuit<\/span><br \/><span style=\"font-size: large;\">&#8211; En cas de non-arriv\u00e9e : En cas de non-arriv\u00e9e sans annulation pr\u00e9alable, la premi\u00e8re nuit sera factur\u00e9e au client.<\/span><\/p>\n<p><span style=\"font-size: large;\">5.2. Annulation par l&rsquo;h\u00f4tel : l&rsquo;h\u00f4tel est en droit de r\u00e9silier le contrat avec effet imm\u00e9diat pour des raisons importantes. Les motifs importants sont notamment les cas de force majeure, les catastrophes naturelles, les gr\u00e8ves ou toute autre circonstance non imputable \u00e0 l&rsquo;h\u00f4tel et rendant impossible l&rsquo;ex\u00e9cution du contrat.<\/span><\/p>\n<h3>6. Responsabilit\u00e9<\/h3>\n<p><span style=\"font-size: large;\">6.1. Responsabilit\u00e9 de l&rsquo;h\u00f4tel : l&rsquo;h\u00f4tel est responsable des dommages dus \u00e0 une faute intentionnelle ou \u00e0 une n\u00e9gligence grave. En cas de n\u00e9gligence l\u00e9g\u00e8re, l&rsquo;h\u00f4tel n&rsquo;est responsable qu&rsquo;en cas de violation d&rsquo;obligations contractuelles essentielles. La responsabilit\u00e9 est dans tous les cas limit\u00e9e aux dommages typiquement pr\u00e9visibles.<\/span><\/p>\n<p><span style=\"font-size: large;\">6.2. Responsabilit\u00e9 de l&rsquo;h\u00f4te : l&rsquo;h\u00f4te est responsable de tous les dommages ou pertes qu&rsquo;il a caus\u00e9s \u00e0 l&rsquo;h\u00f4tel, dans la mesure o\u00f9 ils sont imputables \u00e0 sa faute ou \u00e0 celle des personnes qui l&rsquo;accompagnent ou de ses invit\u00e9s.<\/span><\/p>\n<h3>7. Protection des donn\u00e9es personnelles<\/h3>\n<p><span style=\"font-size: large;\">L&rsquo;h\u00f4tel est tenu de prot\u00e9ger les donn\u00e9es personnelles de l&rsquo;h\u00f4te conform\u00e9ment aux lois en vigueur sur la protection des donn\u00e9es. Les donn\u00e9es ne sont utilis\u00e9es que dans le cadre de la relation commerciale entre l&rsquo;h\u00f4te et l&rsquo;h\u00f4tel et ne sont pas transmises \u00e0 des tiers, sauf si cela est n\u00e9cessaire \u00e0 l&rsquo;ex\u00e9cution du contrat.<\/span><\/p>\n<h3>8. Dispositions finales<\/h3>\n<p><span style=\"font-size: large;\">8.1. Modifications des CGV : L&rsquo;h\u00f4tel se r\u00e9serve le droit de modifier les pr\u00e9sentes CGV \u00e0 tout moment. Les CGV modifi\u00e9es seront communiqu\u00e9es au client avant la conclusion du contrat.<\/span><\/p>\n<p><span style=\"font-size: large;\">8.2. D&rsquo;autres conditions s&rsquo;appliquent aux groupes &#8211; voir les conditions dans les confirmations de groupe individuelles.<br \/><\/span><\/p>\n<p><span style=\"font-size: large;\">8.3. For juridique et droit applicable : le for juridique pour tous les litiges d\u00e9coulant de ce contrat ou en rapport avec celui-ci est le si\u00e8ge de l&rsquo;h\u00f4tel, dans la mesure o\u00f9 le client n&rsquo;a pas de for juridique g\u00e9n\u00e9ral en Suisse. Le droit suisse est applicable.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb admin_label=\u00a0\u00bbSection\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#a39d91&Prime; custom_padding=\u00a0\u00bb|-100px||-100px\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb50px|0|50px|0&Prime; custom_padding_phone=\u00a0\u00bb\u00a0\u00bb custom_css_main_element=\u00a0\u00bbheight:2px;\u00a0\u00bb transparent_background=\u00a0\u00bboff\u00a0\u00bb padding_mobile=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de vente (CGV) 1. Domaine d&rsquo;application Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) r\u00e9gissent les relations juridiques entre l&rsquo;h\u00f4tel Interlaken (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab h\u00f4tel \u00bb) et le client individuel (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab client \u00bb) pour la mise \u00e0 disposition de chambres d&rsquo;h\u00f4tel ainsi que pour toutes les autres prestations et livraisons fournies par [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-236161","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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